FAQ
We travel all over the world in search for craftsmen that will meet our customers needs. We currently work with manufacturers in India, Malaysia, China and Indonesia. We personally visit every single factory we work with on a regular basis and make sure they continue to meet our strict benchmarks for ethical business practices and quality control.
The artisans involved in the supply chain are at the crux of our model. We are in business for them! We are an ISO 9001-certified company and operate under a stringent ethical sourcing policy. We closely manage every single node of our supply chain and ensure the highest levels of employment standards for our artisans.
We have a well-defined growth plan too wherein we aim to employ these artisans directly to offer the best in class employment and growth structure.
Of course! We're happy to send up to 4 fabric swatches of your choice! Please initiate a chat or email us at hello@hartsmede.com with your request.
We are extremely conscious of the environmental impact of goods. As an ISO 9001 company, we operate a stringent environmental protection policy that entails the use of renewable and sustainable materials only. Our wooden products are mostly made from Mango wood where trees have come to the end of their lifecycle. We only use food-safe enamel for printing our designs. Some of our wooden products are made from aged wood as old as 50-60 years! We don't like wood to be wasted or disposed of, hence we recycle it for another use so it can last another 100 years in your homes. Our stainless steel products are made from the highest grade stainless steel (304 18/10). Many of our other products are suitable for commercial use as well. Please reach out to us via chat or at orders@hartsmede.com if you have commercial suitability questions.